{"id":11686,"date":"2025-09-25T13:13:37","date_gmt":"2025-09-25T04:13:37","guid":{"rendered":"https:\/\/sentech.co.jp\/faq\/faq-11669"},"modified":"2025-09-27T15:28:54","modified_gmt":"2025-09-27T06:28:54","slug":"faq-11669","status":"publish","type":"faq","link":"https:\/\/sentech.co.jp\/en\/faq\/faq-11669","title":{"rendered":"KSACtrl does not recognize my UVC camera."},"content":{"rendered":"\n<p>it may be because the CDC driver is not installed on your PC, or the proper virtual COM port was not selected after installing the driver.<br\/>Note: On Windows 10, the driver will be installed automatically when the camera is connected.<\/p>\n\n<p>CDC Driver Installation Procedure<\/p>\n\n<p>Please follow the steps below to install the driver and connect the camera:<\/p>\n\n<p>If you did not change the installation folder when installing KSACtrl, the driver files are copied to:<br\/>C:\\Program Files (x86)\\Sentech\\KSACtrl<\/p>\n\n<ol class=\"wp-block-list\">\n<li>Stat the driver installer located at:<br\/>C:\\Program Files (x86)\\Sentech\\KSACtrl\\cdc\\dpinst_xxx.exe<br\/>For 32-bit OS: run dpinst_x86.exe<br\/>For 64-bit OS: run dpinst_x64.exe<\/li>\n\n\n\n<li>After the CDC driver installation completes successfully, connect the camera and PC with a USB cable.<br\/>The camera driver will be installed automatically.<br\/>It may take several minutes for installation to complete.<\/li>\n<\/ol>\n\n<p>Once the driver installation is complete, disconnect the USB cable from the camera, then reconnect it to the PC.<br\/>From this point on, the UVC camera will be recognized correctly and can be operated from both the UVC Viewer and KSACtrl.<\/p>\n","protected":false},"featured_media":0,"template":"","faq_cate":[269,271],"class_list":["post-11686","faq","type-faq","status-publish","hentry","faq_cate-uvc","faq_cate-uvc-software"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>KSACtrl does not recognize my UVC camera. | FAQ | OMRON SENTECH CO., LTD.<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sentech.co.jp\/en\/faq\/faq-11669\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"KSACtrl does not recognize my UVC camera. | FAQ | OMRON SENTECH CO., LTD.\" \/>\n<meta property=\"og:description\" content=\"it may be because the CDC driver is not installed on your PC, or the proper virtual COM port was not selected after installing the driver.Note: On Windows 10, the driver will be installed automatically when the camera is connected. CDC Driver Installation Procedure Please follow the steps below to install the driver and connect [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/sentech.co.jp\/en\/faq\/faq-11669\" \/>\n<meta property=\"og:site_name\" content=\"OMRON SENTECH CO., LTD.\" \/>\n<meta property=\"article:modified_time\" content=\"2025-09-27T06:28:54+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/sentech.co.jp\/wp-content\/uploads\/2025\/09\/ogp.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/sentech.co.jp\/en\/faq\/faq-11669\",\"url\":\"https:\/\/sentech.co.jp\/en\/faq\/faq-11669\",\"name\":\"KSACtrl does not recognize my UVC camera. | \u3088\u304f\u3042\u308b\u3054\u8cea\u554f | OMRON SENTECH CO., LTD.\",\"isPartOf\":{\"@id\":\"https:\/\/sentech.co.jp\/en#website\"},\"datePublished\":\"2025-09-25T04:13:37+00:00\",\"dateModified\":\"2025-09-27T06:28:54+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/sentech.co.jp\/en\/faq\/faq-11669#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/sentech.co.jp\/en\/faq\/faq-11669\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/sentech.co.jp\/en\/faq\/faq-11669#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"\u30db\u30fc\u30e0\",\"item\":\"https:\/\/sentech.co.jp\/en\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"\u3088\u304f\u3042\u308b\u8cea\u554f\",\"item\":\"https:\/\/sentech.co.jp\/en\/faq\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"KSACtrl does not recognize my UVC camera.\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/sentech.co.jp\/en#website\",\"url\":\"https:\/\/sentech.co.jp\/en\",\"name\":\"\u30aa\u30e0\u30ed\u30f3\u30bb\u30f3\u30c6\u30c3\u30af\u682a\u5f0f\u4f1a\u793e\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/sentech.co.jp\/en#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/sentech.co.jp\/en?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/sentech.co.jp\/en#organization\",\"name\":\"\u30aa\u30e0\u30ed\u30f3\u30bb\u30f3\u30c6\u30c3\u30af\u682a\u5f0f\u4f1a\u793e\",\"url\":\"https:\/\/sentech.co.jp\/en\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/sentech.co.jp\/en#\/schema\/logo\/image\/\",\"url\":\"https:\/\/sentech.co.jp\/wp-content\/uploads\/2025\/09\/ogp.png\",\"contentUrl\":\"https:\/\/sentech.co.jp\/wp-content\/uploads\/2025\/09\/ogp.png\",\"width\":1200,\"height\":630,\"caption\":\"\u30aa\u30e0\u30ed\u30f3\u30bb\u30f3\u30c6\u30c3\u30af\u682a\u5f0f\u4f1a\u793e\"},\"image\":{\"@id\":\"https:\/\/sentech.co.jp\/en#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"KSACtrl does not recognize my UVC camera. | FAQ | OMRON SENTECH CO., LTD.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/sentech.co.jp\/en\/faq\/faq-11669","og_locale":"en_US","og_type":"article","og_title":"KSACtrl does not recognize my UVC camera. | FAQ | OMRON SENTECH CO., LTD.","og_description":"it may be because the CDC driver is not installed on your PC, or the proper virtual COM port was not selected after installing the driver.Note: On Windows 10, the driver will be installed automatically when the camera is connected. 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