{"id":11710,"date":"2025-09-04T14:25:29","date_gmt":"2025-09-04T05:25:29","guid":{"rendered":"https:\/\/sentech.co.jp\/faq\/faq-7733"},"modified":"2025-09-27T18:40:19","modified_gmt":"2025-09-27T09:40:19","slug":"faq-7733","status":"publish","type":"faq","link":"https:\/\/sentech.co.jp\/en\/faq\/faq-7733","title":{"rendered":"My program created with the SDK cannot acquire images."},"content":{"rendered":"\n<p>First, use the viewer software included with the SDK to confirm that the camera is operating normally and that there are no issues with the camera or the system environment.<br\/>If the camera and environment are working correctly, the issue may be related to the sample program you created. Please gather the following information and contact technical support:<br\/>Name of the sample program you used as a reference<br\/>Details of the problem<br\/>Error messages (if any)<br\/>Development environment (OS, compiler, SDK version, etc.)<\/p>\n","protected":false},"featured_media":0,"template":"","faq_cate":[250,252,247,253],"class_list":["post-11710","faq","type-faq","status-publish","hentry","faq_cate-gige-vision","faq_cate-gige-vision-sentech-sdk","faq_cate-usb3-vision","faq_cate-usb3-vision-sentech-sdk"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>My program created with the SDK cannot acquire images. | FAQ | OMRON SENTECH CO., LTD.<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sentech.co.jp\/en\/faq\/faq-7733\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"My program created with the SDK cannot acquire images. | FAQ | OMRON SENTECH CO., LTD.\" \/>\n<meta property=\"og:description\" content=\"First, use the viewer software included with the SDK to confirm that the camera is operating normally and that there are no issues with the camera or the system environment.If the camera and environment are working correctly, the issue may be related to the sample program you created. Please gather the following information and contact [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/sentech.co.jp\/en\/faq\/faq-7733\" \/>\n<meta property=\"og:site_name\" content=\"OMRON SENTECH CO., LTD.\" \/>\n<meta property=\"article:modified_time\" content=\"2025-09-27T09:40:19+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/sentech.co.jp\/wp-content\/uploads\/2025\/09\/ogp.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/sentech.co.jp\/en\/faq\/faq-7733\",\"url\":\"https:\/\/sentech.co.jp\/en\/faq\/faq-7733\",\"name\":\"My program created with the SDK cannot acquire images. | \u3088\u304f\u3042\u308b\u3054\u8cea\u554f | OMRON SENTECH CO., LTD.\",\"isPartOf\":{\"@id\":\"https:\/\/sentech.co.jp\/en#website\"},\"datePublished\":\"2025-09-04T05:25:29+00:00\",\"dateModified\":\"2025-09-27T09:40:19+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/sentech.co.jp\/en\/faq\/faq-7733#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/sentech.co.jp\/en\/faq\/faq-7733\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/sentech.co.jp\/en\/faq\/faq-7733#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"\u30db\u30fc\u30e0\",\"item\":\"https:\/\/sentech.co.jp\/en\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"\u3088\u304f\u3042\u308b\u8cea\u554f\",\"item\":\"https:\/\/sentech.co.jp\/en\/faq\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"My program created with the SDK cannot acquire images.\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/sentech.co.jp\/en#website\",\"url\":\"https:\/\/sentech.co.jp\/en\",\"name\":\"\u30aa\u30e0\u30ed\u30f3\u30bb\u30f3\u30c6\u30c3\u30af\u682a\u5f0f\u4f1a\u793e\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/sentech.co.jp\/en#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/sentech.co.jp\/en?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/sentech.co.jp\/en#organization\",\"name\":\"\u30aa\u30e0\u30ed\u30f3\u30bb\u30f3\u30c6\u30c3\u30af\u682a\u5f0f\u4f1a\u793e\",\"url\":\"https:\/\/sentech.co.jp\/en\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/sentech.co.jp\/en#\/schema\/logo\/image\/\",\"url\":\"https:\/\/sentech.co.jp\/wp-content\/uploads\/2025\/09\/ogp.png\",\"contentUrl\":\"https:\/\/sentech.co.jp\/wp-content\/uploads\/2025\/09\/ogp.png\",\"width\":1200,\"height\":630,\"caption\":\"\u30aa\u30e0\u30ed\u30f3\u30bb\u30f3\u30c6\u30c3\u30af\u682a\u5f0f\u4f1a\u793e\"},\"image\":{\"@id\":\"https:\/\/sentech.co.jp\/en#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"My program created with the SDK cannot acquire images. | FAQ | OMRON SENTECH CO., LTD.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/sentech.co.jp\/en\/faq\/faq-7733","og_locale":"en_US","og_type":"article","og_title":"My program created with the SDK cannot acquire images. | FAQ | OMRON SENTECH CO., LTD.","og_description":"First, use the viewer software included with the SDK to confirm that the camera is operating normally and that there are no issues with the camera or the system environment.If the camera and environment are working correctly, the issue may be related to the sample program you created. 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