2026.05.28

Notice Regarding the Discontinuation of Software Media Distribution

Notice Regarding the Discontinuation of Software Media Distribution

We would like to express our sincere gratitude for your continued support and partnership.
Regarding the provision of software required for our cameras, we have previously offered to supply such software via media, such as CD-ROMs, upon request. However, due to the widespread availability of internet-based downloads and the subsequent decrease in requests, as well as rising costs of materials and labor, and in line with our efforts to reduce environmental impact, we have decided to discontinue the standard distribution of physical media.
We kindly ask for your understanding regarding this decision.

Effective Date: For all orders placed on or after June 1, 2026.

Support After June 1, 2026:
As a general rule, we will no longer provide physical media. However, if you have specific requirements that necessitate the use of physical media, we can provide it for a fee. Please feel free to contact us should you have any inquiries or special requirements.

How to Download Software: Information regarding software downloads can be found below.

Software Download Instructions:
You may download the software required for each product from the respective product pages on our website. Please note that if you are downloading software for the first time, you will be required to register via the “Software Download Application Form.”

Alternatively, if you already know which software you require, you can access the download pages directly via the links below:

Contact

For any questions about our products and services,
including specifications and technical support, please feel free to contact us.

Headquarters,
Sales Department
+81 46236-6660

Technical support request

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