Introduction

We, OMRON SENTECH CO., LTD. (hereinafter “the Company”), explain below our handling of personal information collected by us and personal information collected on the website operated by the Company (hereinafter “this Website”).

The Company will appropriately handle personal information provided by customers in compliance with laws and regulations concerning the protection of personal information and other norms. The personal information collected by the Company and the personal information of customers collected on this Website will be handled as follows.

Basic Policy on Personal Information Protection Management

The Company’s basic policy on personal information protection management is as follows. The Company shall comply with this basic policy.

1. The collection/acquisition, use, and provision of personal information shall be conducted appropriately.
2. We will endeavor to ensure that personal data remains accurate and up-to-date.
3. We will take necessary and appropriate measures for managing personal data, including preventing unauthorized access, loss, leakage, destruction or damage.
4. We will comply with laws and guidelines concerning personal information and our internal regulations.
5. When outsourcing the handling of personal data, we will entrust such handling only to contractors who meet our internal requirements and will manage them appropriately in accordance with our regulations.
6. We will continuously strive for improvement in order to protect personal information.

Name, Address, and Name of the Representative of the Personal Information Handling Business Operator

OMRON SENTECH CO., LTD.
For the address and the name of the representative, please refer to the Company Profile page.

Purpose of Use of Personal Information

1. The personal information collected from customers (hereinafter referred to as “personal information”) will be used for the following purposes. If personal information is to be used for purposes other than those listed below, the Company will obtain prior consent from the customer.
   Fulfillment, implementation, recordkeeping, and management in connection with products and services handled by the Company (hereinafter referred to as “Products, etc.”) and business activities with customers and business partners, such as:
   • Provision, shipment, delivery, installation, and construction of Products etc.
   • User/member registration for Products etc.
   • Warranty, after-sales service, maintenance operations and repair of Products etc.
   • Notification and response concerning recalls or defects of Products etc.
   • Communication and contract fulfilment regarding transactions/business negotiations.
   • Receipt of payments and processing of refunds.
2. Planning, research, development, manufacturing, sales, quality improvement, surveys, requests and analysis relating to Products etc.
3. Guidance, sending, provision, implementation and management associated with Products etc., such as:
   • E-mail newsletters, direct mail, notifications, advertising.
   • Catalogs, various materials by electronic data etc., samples etc.
   • Campaigns, exhibitions, seminars and other events (including notification to winners, conducting lotteries, shipment of prizes or rewards).
   • Version-up services.
4. Responding to, confirming and recording inquiries from customers and business partners, improving the quality of inquiry response and operator training.
5. Ensuring the safety such as entry/exit management and crime prevention at each of our sites.
6. Provision of information, contact, notification, screening procedures and entry procedures for applicants to the Company and its affiliated companies.

Joint Use of Personal Information

The Company will jointly use personal information as follows.

(1) Scope of joint users

• OMRON Corporation and its domestic and international subsidiaries or affiliated companies.

(2) Purpose of use by joint users

Joint use will be within the scope of the purposes described in the section “Purpose of Use of Personal Information” above.

(3) Items of personal data to be jointly used

Company name, industry, company address, business office, department name, position, job type, name, age, telephone number, fax number, e-mail address, image, usage records relating to the purposes of use (inquiries, requests, responses, event participation information etc.), usage status of this Website etc.

(4) Name, address and representative of the entity responsible for management of jointly used personal data

The Company shall be responsible for the jointly used personal data. For our address and representative, please refer to the section “Name, Address and Representative of the Personal Information Handling Business Operator” above.

Provision of Personal Information to Third Parties

xcept in the following cases, the Company will not disclose or provide personal data to third parties without obtaining the prior consent of the individual concerned. However, when the third-party recipient is overseas, even in cases (5), (6), or (7) below, unless otherwise provided by law, the Company will not disclose or provide personal data to such third parties without obtaining the individual’s prior consent.

1. When required by law.
2. When necessary for the protection of human life, body or property and it is difficult to obtain the consent of the person concerned.
3. When particularly necessary for improvement of public health or promotion of sound upbringing of children and it is difficult to obtain the person’s consent.
4. When cooperation is required for the performance of duties by a national or local government agency or a person entrusted thereby, and obtaining the person’s consent might hinder the performance of those duties.
5. When outsourcing a part or the whole of business in order to smoothly carry out operations. In this case the Company shall conclude a contract with the business contractor regarding the handling of personal information and the safeguarding thereof, and manage appropriately.
6. When joint use as described above is carried out.
7. In the case of business succession.

About Procedures for Requesting Disclosure, etc.

We will promptly respond within a reasonable scope to requests for disclosure, correction/addition/deletion, suspension of use or erasure of retained personal data (hereinafter “requests for disclosure etc.”). The procedure is as follows: download the request form, fill in all required items, and submit it along with documents for identity verification to the address specified on the form. We will respond by the method indicated on the form. However, if a law so provides, or if the form or identity-verification documents are incomplete, we may not be able to comply with the request.

• Request form
• Retained Personal Data Disclosure Request Form (download)
• Retained Personal Data Correction, etc. Request Form (download)
• Retained Personal Data Use Suspension, etc. Request Form (download)
• Purpose of Use Notification Request Form (download)
• Identification documents:
  In case of the individual: copy of
• Driver’s licence
• Passport
• Health insurance card
• Foreign resident registration card
• or resident certificate (for requests by mail).
  (In case of legal representative of a minor) copy of
• Copy of family register or extract
  (In the case of legal representative of adult ward)
• or extract
  (In the case of legal representative of adult ward) copy of
• Certificate of Registered Matters
• or court order of commencement of guardianship.
  (In case of proxy by delegation)
• letter of attorney (with registered seal) and
• certificate of registered seal of the delegator.
  (In case of professional representative (lawyer, judicial scrivener, administrative scrivener, etc.))
• Document proving such qualification (e.g., registration number, certificate of registered seal)

Use of Cookies

1. Cookies are small pieces of information that a web server sends to your browser and may be stored as a file on your disk. Cookies do not identify individuals; they identify a computer used by a user.
2. The web server of this Website may use cookies for the following purposes:
   • To improve the contents of this Website or e-mail so that you will be more satisfied, to customise according to your individual usage, or to provide services tailored to your interests.
   • To statistically process information obtained by use of cookies.
   • To provide services, advertisements, various materials/samples etc., based on information such as your browsing history or purchasing history of this Website.
3. You may refuse to accept cookies or set your browser to display a warning when a cookie is received.
4. If you refuse to accept cookies, you may not be able to use part or all of the services.

OMRON SENTECH CO., LTD.

Established: December 1, 2008
Revised: April 13, 2009
Revised: March 24, 2022