The procedure to confirm frame rate.
1. Selects “Callback” under “Option” in menu on StCamSWare.
2. Selects “FPS” on right side of Callback setting window then selects “<-Enable” button.
The frame rate displays right top on preview image.

USB/GigE Vision cameras use Bayer CMOS image sensor.
The greenish image is acquired when selecting “OFF” at white balance or white balance settings are not appropriate.

Please adjusts white balance by following procedure:
The following is white balance adjustment procedure with StViewer (for USB3 Vision and GigE Vision)
1. Selects “Once” or “Continuous” at “Balance White Auto” under “AnalogControl” under “RemoteDevice” after stop image acquisition.
“Once”: White balance adjust automatically once
“Continuous”: White balance adjust continuously

The following is white balance adjustment procedure with StCamSWare (for USB3.0 and USB2.0)
1. Selects “Setting” under “Option” in menu of StCamSWare, then selects “Advanced” button on setting window.
2. Selects “WhiteBalance” Tab then selects one of “Manual”, “FullAuto” and “OneShot”.
“Manual”: White balance adjust manually
“FullAuto”: Whita balance adjust continuously
“OneShot”: White balance adjust automatically once

Please acquires image with viewing software of SDK, to make sure camera and environment do not have issue to acquire image.
The SDK based program has some issue, once confirmed camera and environment do not have issue with viewing software of SDK.
Please contact technical support with referenced sample program name, details of issue and error information.