FAQ

Questions regarding each product

Do DVI/SDI cameras have flip image function?
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STC-HD93DV/SDI, STC-HD133DV/SDI have horizontal flip image function.
STC-HD203DV/SDI, STC-HD213DV/SDI, STC-HD213DVN/SDIN have vertical, horizontal, and vertical and horizontal flip image function.
The flip image function can be controlable by OSD and communication software (HD133Ctrl, JTACtrl or JTBCtrl).

For STC-HD93DV/SDI, STC-HD133DV/SDI
Flip image control by OSD
1. Connects external controller to camera then selects “MENU” on external controller.
2. Selects “ON” at “MIRROR” on OSD PAGE1 then image becomes horizontal flip image.

Flip image control by HD133Ctrl communication software
1. Connects JIG-USB-HD then starts HD133Ctrl communication software.
2. Selects “Read All” button then read out camera settings from camera.
3. Selects “DSP:Other” tab.
4. Selects “ON” at “Horizontal flip” then image becomes horizontal flip image.

For STC-HD203DV/SDI
Flip image control by OSD
1. Connects external controller to camera then selects “MENU” on external controller.
2. Selects one of “STANDARD”, “HV INVERSION”, “V INVERSION” or “H INVERSION” at “IMAGE OUTPUT” on OSD PAGE5.
“STANDARD”: Orizinal image
“HV INVERSION”: Vertical and horizontal flip image
“V INVERSION”: Vertical flip image

Flip image control by JTACtrl communication software
1. Connects JIG-USB-HD then starts JTACtrl communication software.
2. Selects “Read All” button then read out camera settings from camera.
3. Selects “DSP:Other” tab.
4. Selects “H flip”, “V flip” or “HV flip” at “Image Output Inversion” then image becomes selected flip image.

For STC-HD213DV/SDI, STC-HD213DVN/SDIN
Flip image control by OSD
1. Connects external controller to camera then selects “MENU” on external controller.
2. Selects one of “STANDARD”, “HV INVERSION”, “V INVERSION” or “H INVERSION” at “IMAGE OUTPUT” on OSD PAGE5.
“STANDARD”: Orizinal image
“HV INVERSION”: Vertical and horizontal flip image
“V INVERSION”: Vertical flip image
“H INVERSION”: Horizontal flip image

Flip image control by JTBCtrl communication software
1. Connects JIG-USB-HD then starts JTBCtrl communication software.
2. Selects “Read All” button then read out camera settings from camera.
3. Selects “DSP:Other” tab.
4. Selects “ON” or “OFF” at “Horizontal flip” and “Vertical flip” then image becomes selected flip image.
*When selecting “ON” at both “Horizontal flip” and “Vertical flip”, image becomes vertical and horizontal flip image.

Can I switch color and monochrome image of DVI/SDI camera?
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Some DVI/SDI cameras have color and monochrome switching function.
The color and monochrome switching function is controllable with communication software (JTACtrl/JTBCtrl) only. Cannot control with OSD.

The color and monochrome switching function can be used with below procedure.
For STC-HD203DV/SDI, STC-HD213DV/SDI, STC-HD213DVN/SDIN
1. Connects JIG-USB-HD then starts JTACtrl(JTBCtrl) communication software.
2. Selects “Read All” button then read out camera settings from camera.
3. Selects “DSP:Other” tab.
4. Selects “Monochrome” at “Color/Monochrome” selection then image becomes monochrome.

Acquisition image of DVI/SDI camera is greenish image.
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Bayer pattern image sensor on DVI/SDI camera.
The acquisition image is greenish image if white balance is disable or white balance settings are not appropriate.
Please adjusts white balance with below procedure.

For STC-HD93DV/SDI, STC-HD133DV/SDI
White balance adjustment by OSD
1. Connects external controller to camera then selects “MENU” on external controller.
2. Selects “MANUAL” or “AUTO” at “WB” on OSD PAGE2.
“MANUAL”: White balance adjusts manually.
“AUTO”: White balance adjusts continuoulsy and automatically.

White balance adjustment by communication software
1. Connects JIG-USB-HD then starts HD133Ctrl communication software.
2. Selects “Read All” button then read out camera settings from camera.
3. Selects “DSP:WB” tab.
4. Selects “Fixed” or “AWB” at “White Balance mode”.
“Fixed”: White banace adjusts manually.
“AWB”: White balance adjusts continuoulsy and automatically.

For STC-HD203DV/SDI
White balance adjustment by OSD
1. Connects external controller to camera then selects “MENU” on external controller.
2. Selects one of “AWB”, “FULL OPEN”, “AWB HOLD” or “USERMODE” at “WB MODE” on OSD PAGE2.
“AWB”: White balance adjusts continuoulsy and automatically.
“FULL OPEN”: White balance adjusts continuoulsy and automatically. (color pull-into white stronger than AWB)
“AWB HOLD”: Hold current white balance parameters
“USERMODE”: White balance adjusts manually

White balance adjustment by communication software
1. Connects JIG-USB-HD then starts JTACtrl communication software.
2. Selects “Read All” button then read out camera settings from camera.
3. Selects “DSP:WB” tab.
4. Selects one of “Auto”, “FULL OPEN”, “AWB HOLD” or “USERMODE” at “WB MODE” at “White balance mode”.
“Auto”: White balance adjusts continuoulsy and automatically
“FULL OPEN”: White balance adjusts continuoulsy and automatically. (color pull-into white stronger than AWB)
“AWB HOLD”: Hold current white balance parameters
“USERMODE”: White balance adjusts manually

For STC-HD213DV/SDI, STC-HD213DVN/SDIN
White balance adjustment by OSD
1. Connects external controller to camera then selects “MENU” on external controller.
2. Selects “MANUAL” or “AUTO” at “WB” on OSD PAGE2.
“MANUAL”: White balance adjusts manually
“AUTO”: White balance adjusts continuoulsy and automatically

White balance adjustment by communication software
1. Connects JIG-USB-HD then starts JTBCtrl communication software.
2. Selects “Read All” button then read out camera settings from camera.
3. Selects “DSP:WB” tab.
4. Selects “Manual” or “Auto(AWB)” at “White Balance mode”.
“Manual”: White balance adjusts manually
“Auto(AWB”: White balance adjusts continuoulsy and automatically

Does DVI/SDI camrea have digital zoom function?
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STC-HD93DV/SDI, STC-HD133DV/SDI and STC-HD213DVN/SDIN do not have digital zoom function.
STC-HD203DV/SDI and STC-HD213DV\SDI have digital zoom function.
The digital zoom function is controllable with communication software (JTACtrl/JTBCtrl) only. Cannot control with OSD.
Please uses JTACtrl software for STC-HD203DV/SDI and JTBCtrl software for STC-HD213DV/SDI.

The digital zoom function can be used with below procedure.
1. Connects JIG-USB-HD then starts communication software (JTACtrl or JTBCtrl software).
2. Selects “Read ALL” button.
3. Selects “uCOM:Other” tab.
4. Changes magnifications at “Digital zoom magnifications”.
Change “Digital zoom pan” when changing vertical zoom position.
Change “Digital zoom tilt” when changing horizontal zoom position.

How can I use DVI/SDI camera with fixed shutter and fixed gain?
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Please follow below procedure to set fixed gain and fixed shuttter.

For STC-HD93DV/SDI, STC-HD133DV/SDI
Change camera settings with OSD
1. Connects external controller to camera then selects “MENU” on external controller.
2. Selects “OFF” at “ALC” on OSD PAGE1
3. Selects “FIXED” at “GAIN” on OSD PAGE1 then changes fixed gain value to set up fixed gain
4. Selects “FIXED” at “SHUTTER” on OSD PAGE1 then change fixed shutter to set up fixed shutter.

Change camera settings with communication software
1. Connects JIG-USB-HD then starts HD133Ctrl software.
2. Selects “Read All” button then read out camera settings from camera.
3. Selects “DSP:Shutter/Gain” tab.
4. Selects “OFF” at “ALC”.
5. Selects “Fixed Gain” at “Gain control” then changes “Gain” to set up fixed gain.
6. Selects “Fixed Shutter” at “Exposure control” then changes “Exposure time” to set up fixed shutter.

For STC-HD203DV/SDI
Change camera settings with OSD
1. Connects external controller to camera then selects “MENU” on external controller.
2. Selects “USER MODE” at “AE MODE” on OSD PAGE1.
3. Sets “USER GAIN” for fixed gain.
4. Sets “USER SHUTTER” for fixed shutter.

Change camera settings with communication software
1. Connects JIG-USB-HD then starts JTACtrl software.
2. Selects at “Read ALL” button to read out camera settings from camera.
3. Selects “DSP:Shutter/Gain” tab.
4. Selects at “USER mode” at “Exxposure control”.
5. Changes “USER mode gain” to set up fixed gain.
6. Changes “USER mode shutter time” to set up fixed shutter.

For STC-HD213DV/SDI, STC-HD213DVN/DIN
Change camera settings with OSD
1. Connects external controller to camera then selects “MENU” on external controller.
2. Selects “OFF” at “ALC” on OSD PAGE1.
3. Selects “FIXED” at “AGC” on OSD PAGE1 then changes “GAIN” to set up fixed gain.
4. Selects “FIXED” at “AEE” on OSD PAGE1 then changes “SHUTTER” to set up fixed shutter.

Change camera settings with communication software
1. Connects JIG-USB-HD then starts JTBCtrol software.
2. Selects “Read ALL” button to read out camera settings from camera.
3. Selects “DSP:Shutter/Gain” button to dsp out camera settings from camera.
4. Selects “Disable” at “ALC mode”.
5. Selects “Fixed gain” at “Gain control” then changes “Gain” to set up fixed gain.
6. Selects “Fixed shutter” at “Exposure time control” then changes “Exposure time” to set up fixed shutter.

How can I capture/record video from HD camera on PC?
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The additional capture device is required to capture/recod image from HD camera on PC.
Please check performance with sample/demo camera when using capture device to capture/recode video from HD camera.

What kind of 4K/HDMI camera is available?
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4K 2160P support CMOS camera is available.
* This camera can be used as 1080P output camera with camera setting.
Please check camera information.

* 4K/HDMI camera does not include lens, cable and power supply.
Please selects these accesary with information on accessary of this camera or lens manufacture website.

Which type of cable can be used for HDMI camera?
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Please uses less than 5.0m HDMI cable.
When using more than 5.0m HDMI cable, please checks performance with cable manufacture and confirm performance with actual environment.
Please uses HDMI2.0 support cable for 4K camera.

How does power supply to 4K/HDMI cameras?
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4K/HDMI cameras need external power (from AC adaptor).

How can I install communication software and driver for communication tool for 4K camera?
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Communication software installation is required:
Please download “KPACtrl” software from software download then execute install file.

Driver of communication tool installation:
The driver files for communication tool copy to PC when installing KPACtrl software.
When connecting JIG-USB-HD communication tool to PC first time, it is necessary to apply USB virtual serial driver for communication.
The driver files of USB virtual serial driver copy to “Sentech\KPACtrl\drv”
“Sentech USB Serial Port driver” installs automatically when connecting JIG-USB-HD to PC after installed driver for USB virtual serial driver.
Please confirms COM number of USB Serial Port at Device maneger on Windows.
Runs KPACtrl communication software.
Selects “Port Setting” under “Comm” on menu then sets COM number for communication, which is comfirmed COM number at Device Manager.
Please checks informaiton of error code when displaying error code while communication.

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