Selects “Draw To Snap Shot” on “General” Tab of Draw Property window after drawing.
*Draw Propety window appears when selects “Draw Property” under “Draw” menu.

The default unit for length of drawing is “pixel”, but unit for length of drawing can be changed to “mm”.
If one pixel corresponds xx mm on displaying image can be defined, sets “1/xx” at horizontal pixel size and vertical pixel size then simple measuring can be done.

The procedure to confirm frame rate.
1. Selects “Callback” under “Option” in menu on StCamSWare.
2. Selects “FPS” on right side of Callback setting window then selects “<-Enable” button.
The frame rate displays right top on preview image.

Yes, USB3.0 camera can use with USB3.1 port.
However, camera operation is USB3.0 operation.
(When connecting with USB3.1 port, camera cannot operate faster more than USB3.0 performance)

USB cameras can use with Windows XP environment.
Slow frame rate, or image could not acquire image even recognize USB camera may occure depends on performacne of USB host controllor and CPU on Windows XP environment.

USB/GigE Vision cameras use Bayer CMOS image sensor.
The greenish image is acquired when selecting “OFF” at white balance or white balance settings are not appropriate.

Please adjusts white balance by following procedure:
The following is white balance adjustment procedure with StViewer (for USB3 Vision and GigE Vision)
1. Selects “Once” or “Continuous” at “Balance White Auto” under “AnalogControl” under “RemoteDevice” after stop image acquisition.
“Once”: White balance adjust automatically once
“Continuous”: White balance adjust continuously

The following is white balance adjustment procedure with StCamSWare (for USB3.0 and USB2.0)
1. Selects “Setting” under “Option” in menu of StCamSWare, then selects “Advanced” button on setting window.
2. Selects “WhiteBalance” Tab then selects one of “Manual”, “FullAuto” and “OneShot”.
“Manual”: White balance adjust manually
“FullAuto”: Whita balance adjust continuously
“OneShot”: White balance adjust automatically once

StViewer cannot use USB2.0 or USB3.0 camera. USB3 Vision camera can use with StViewer.
USB3 Vision camera may not recognize, if driver for USB3.0 host controller on PC does not install, or USB bus power does not enough for USB3 Vision camera.
Please check latest driver for USB3.0 host controller on PC.

Some USB3 Vision cameras are recommending to use external power supply through 6 pin connector.

Please acquires image with viewing software of SDK, to make sure camera and environment do not have issue to acquire image.
The SDK based program has some issue, once confirmed camera and environment do not have issue with viewing software of SDK.
Please contact technical support with referenced sample program name, details of issue and error information.

VGA to 2M CCD based USB2.0 cameras are available.
 
Please refer below linked page for details of USB2.0 cameras.
    USB2.0 camera information
 
* USB2.0 camera does not include lens and USB cable.
  Please refer accessories for USB camera, cable manufacture website and lens manufacture website to select accessories.

We provide “StCamUSBPack” software for Windows environment, “V4L2 USB driver” for Linux environment.
Please download the software from USB Software download