Please follow below step:
Camera name:
Checks “DeviceDisplayName” under “DeviceInforamtion” under “LocalDevice”.

Device version (firmware version):
Checks “DeviceVersion” under “DeviceInformation” under “LocalDevice”.
* GigE Vision camera includes FPGA verison.

The camera has two exposure modes
OFF: Exposure time is “1 / frame rate setting (second)”, which is longest exposure time to maintain set frame rate.
The exposure time is changed based on frame rate.
Timed: Exposure time specifies by exposure time setting.
Please uses “Timed” exposure mode to specify exposure time manually.

The exposure time can be set by below step.
Exposure time sets manually:
1. Selects “Timed” at “ExposureMode” under “AcquisitionControl” under “RemoteDevice”.
2. Sets exposure time at “ExposureTime” under AcquisitionControl” under “RemoteDevice”.

Exposure time specifies by frame rate (exposure time is “1 / frame rate (second)”):
1. Selects “OFF” at “ExposureMode” under “AcquisitionControl” under “RemoteDevice”.

It is possible to not increase frame rate depending on frame rate setting or exposure time setting.
The exposure time setting has to be set less than “1 / frame rate setting” (second).

Please check below settings to increase frame rata.
1. It is necessary to do NOT acquire image.
2. Sets target frame rate at “AcquisitionFrameRate” under “AcquisitionControl” under “RemoteDevice”
3. Selects “OFF” at “ExposureAuto” under “AcquisitionControl” under “RemoteDevice” to disabled auto exposure function.
    Selects “OFF” or “Timed” at “ExposureMode” under “AcquisitionControl” under “RemoteDevice”
    Sets exposure time that is less than “1 / framer rate setting” at “ExposureTime” under “AcquisitionControl” under “RemoteDevice” when selecting “Timed”.
4. Please check frame rate after acquiring image.

The frame rate and image transferring speed are displaying at lower right of StViewer.
Frame rate: XXX[fps]
Image transferring speed: XXX[Mbps]

Please enabled “Status bar” display by below steps when frame rate and image transferring speed do not display at lower right of StViewer.
1. Selects “View” at upper left of StViewer.
2. Selects “Status Bar”.

Please acquires image with viewing software of SDK, to make sure camera and environment do not have issue to acquire image.
The SDK based program has some issue, once confirmed camera and environment do not have issue with viewing software of SDK.
Please contact technical support with referenced sample program name, details of issue and error information.

The camera settings can save onto with UserSet function.
Please follow below procedure for UserSet function.

1. Select “UserSet1” at “UserSetSelector” under “RemoteDevice” – “UserSetControl”.
2. Select “Execute” button at “UserSetSave” then current camera settings save onto UserSet1.

When select “UserSet1” at “UserSetDefault” under “RemoteDevice” – “UserSetControl” then camera starts with camera settings on UserSet1.

8bits image saves with default camera setting.
Please change the pixel format when saving 10bits or 12bits image.
 
Registered Image or Preview Image is selectable for image saves at StViewer.
Registered Image is image with selected Pixel Format of GenICam.
Preview Image is image with selected Destination Pixel Format (Preview image format of StViewer)
When saving image with “Save” icon, preview image saves.
 
■ Monochrome camera
 
Saving “Mono8 (8bits)” image with default setting.
Please follow below procedure to save other than “Mono8 (8bits)” image.
 
  Change “Pixel Format” under “Remote Device” – “Image Format Control” after stop acquiring image.
  Start acquiring image.
  Select right click on image of StViewer then select “Save” – “Registered Image”.
  Select image file format then save image.

■ Color camera
 
Saving “BayerRG8 (8bits)” image with default setting.
Please follow below procedure to save other than “BayerRG8 (8bits)” image.
 
  Change “Preview Pixel Format Mode” under “ImageDisplayWnd” – “View Control” to “Manual” after stop acquiring image.
  Select “Destination Pixel Format” under “Image Format Control” under “PixelFormatConverter”.
  Start acquiring image.
  Select right click on image of StViewer then select “Save” – “Preview Image”.
  Select image file format then save image.
 
Please select “Registered Image” when saving BayerRG8 to 12 image.
The image can save only CSV data or straw data (Sentech original raw data format).
Please refer “SaveAndLoadImage” sample program for conversion from straw data.