StViewer cannot use USB2.0 or USB3.0 camera. USB3 Vision camera can use with StViewer.
USB3 Vision camera may not recognize, if driver for USB3.0 host controller on PC does not install, or USB bus power does not enough for USB3 Vision camera.
Please check latest driver for USB3.0 host controller on PC.

Some USB3 Vision cameras are recommending to use external power supply through 6 pin connector.

The frame rate and image transferring speed are displaying at lower right of StViewer.
Frame rate: XXX[fps]
Image transferring speed: XXX[Mbps]

Please enabled “Status bar” display by below steps when frame rate and image transferring speed do not display at lower right of StViewer.
1. Selects “View” at upper left of StViewer.
2. Selects “Status Bar”.

Please acquires image with viewing software of SDK, to make sure camera and environment do not have issue to acquire image.
The SDK based program has some issue, once confirmed camera and environment do not have issue with viewing software of SDK.
Please contact technical support with referenced sample program name, details of issue and error information.

The difference between free run operation and trigger operation is
   Free run operation is expose and image output automatically and continuously.
   Trigger operation is expose and image output by trigger signal input.
 
While free run operation, expose and image output with internal camera timing automatically and continuously.
If capturing image with free run operation, it is possible to acquire little bit different timing against expecting
timing.
 
Please follow below procedure to switch free run and trigger operation by StViewer or eBUSPlayer.
(information with ( ) is for eBUSPlayer)
 
To set free run operation:
  Stop acquiring image.
  Select “OFF” at “TriggerMode” under “RemoteDevice (DeviceControl)” – “AcquisitionControl”.
  * Default setting is “Free run”.
 
To set trigger operation:
  Stop acquiring image.
  Select “ON” at “TriggerMode” under “RemoteDevice (DeviceControl)” – “AcquisitionControl”.
  * Please select “Trigger source (software trigger or hardware trigger)” at “TriggerSource” under
    “RemoteDevice (DeviceControl)” – “AcquisitionControl”.

The camera settings can save onto with UserSet function.
Please follow below procedure for UserSet function.

1. Select “UserSet1” at “UserSetSelector” under “RemoteDevice” – “UserSetControl”.
2. Select “Execute” button at “UserSetSave” then current camera settings save onto UserSet1.

When select “UserSet1” at “UserSetDefault” under “RemoteDevice” – “UserSetControl” then camera starts with camera settings on UserSet1.

8bits image saves with default camera setting.
Please change the pixel format when saving 10bits or 12bits image.
 
Registered Image or Preview Image is selectable for image saves at StViewer.
Registered Image is image with selected Pixel Format of GenICam.
Preview Image is image with selected Destination Pixel Format (Preview image format of StViewer)
When saving image with “Save” icon, preview image saves.
 
■ Monochrome camera
 
Saving “Mono8 (8bits)” image with default setting.
Please follow below procedure to save other than “Mono8 (8bits)” image.
 
  Change “Pixel Format” under “Remote Device” – “Image Format Control” after stop acquiring image.
  Start acquiring image.
  Select right click on image of StViewer then select “Save” – “Registered Image”.
  Select image file format then save image.

■ Color camera
 
Saving “BayerRG8 (8bits)” image with default setting.
Please follow below procedure to save other than “BayerRG8 (8bits)” image.
 
  Change “Preview Pixel Format Mode” under “ImageDisplayWnd” – “View Control” to “Manual” after stop acquiring image.
  Select “Destination Pixel Format” under “Image Format Control” under “PixelFormatConverter”.
  Start acquiring image.
  Select right click on image of StViewer then select “Save” – “Preview Image”.
  Select image file format then save image.
 
Please select “Registered Image” when saving BayerRG8 to 12 image.
The image can save only CSV data or straw data (Sentech original raw data format).
Please refer “SaveAndLoadImage” sample program for conversion from straw data.

The difference between C mount and CS mount is flange focal length that from lens mount to image plate.

C mount:
  Inside diameter: 25.4 mm
  Screw pitch: 0.794 mm
  Flange focal length: 17.526 mm
 
CS mount:
  Inside diameter: 25.4 mm
  Screw pitch: 0.794mm
  Flange focal length: 12.5mm
 
5 mm CS mount adapter ring is required when C mount lens attaching to CS mount lens camera.
CS mount lens cannot use for C mount lens due to the focal length difference and cannot get focus image.
 
Please check lens mount of camera when selecting lens.

The Camera Link frame grabber board manufacture provides the camera file.
 
The camera Link frame grabber board manufacture may not provide camera files for every camera mode that camera has.
Please contact us if camera file that for necessary camera mode does not provide from Camera Link frame grabber board manufacture.

8bits 1TAP, 8bits 2TAP and 8bits 3TAP are Base configuration.
8bits 8TAP is Full configuration.
 
Please check the Camera Link standard for 10bits, 12bits or color 24bits configuration.

The number of configuration TAPs needs to increase to increase the frame rate without changing the image resolution.
(change from 2TAP to 3TAP, from 4TAP to 8TAP)
 
The frame rate can be increase with ROI function without changing number of configuration TAPs.